Frequently asked questions
Where can I buy your products?
You can find our individual products and lip balm sets both in stores and online, click here to find out where!
We also have an Amazon store - click here to see all our products on Amazon.
When will you be releasing new products?
I’m a blogger, can I collaborate with you on Instagram?
Yes! If you’re interested in collaborating with us, we’d love to hear from you! Please email us at: firstname.lastname@example.org or DM us on Instagram.
How can I find out what ingredients are in my product?
All ingredients are listed on the back of the packaging.
I’m Vegan, can I use your Lip Balms?
Our lip balms are suitable for vegetarians, but not vegans as they
Does Read My Lips test on animals?
No, we do not test on animals and none of our products contain ingredients which were tested on animals.
How can I find the expiry date on my product?
You can find the period after opening symbol on the back of the packaging and on the lip balm label too. This symbol looks like an open jar with a number inside – the number represents how many months the product can be used for once it has been opened. For example, 24m means that after opening you have 24 months to use a lip balm before it should be replaced.
Want to work with us?
We’d love to hear from you. Please email over your ideas and details to: email@example.com
How do I contact someone about a faulty product?
We hope you don’t, but if you experience any problems with our products please email us at firstname.lastname@example.org or call + 44 (0) 1273 814 536 and we’ll be happy to help.